We, at "Traverse Telecom Inc.", respect the privacy of our customers, and acknowledge the fact that every individual, either a person or a firm has his/its rights and we being their partner are obliged for the safekeeping of data and information, we acquire from them. We follow a methodical set of procedures to keep in check with the local and international laws meant for safeguarding your privacy.
We use SSL layer protocol (Secure Socket Layer) to provide "secure sessions" to our users. The benefits of making these sessions secure are that whatever information our customers feed will be sent privately and unaltered to our server. This would completely make it impossible for other companies and web users to access our user’s information.
We don’t take any of your personal information without your permission. The information requested and held with your permission is listed below.
We use the above-mentioned data for internal purposes only.
At times, we will record calls for technical reasons. These recordings are deleted automatically once any issues have been resolved. Any user information is used internally and only available internally via a securely monitored access system.
We also collect Call Detail Records (CDR) when it has been requested by you as part of your service package. Duration of data collection and retention is determined by you. CDR’s consist of the dialled phone number, name of the person who has been calling, date, time of the call and duration. This information is only available to the customer who has requested this service.
While you visit and use our website, automated data collection is in place to handle payments etc. Data is also collected so that we can make constant improvements to your online experience. Data that is collected and stored is listed below.
While you access our websites, we store some information on your computer. This piece of information is known as a "cookie" and is used to help us determine how to improve our websites, advertisement, products or services. Modern day browsers give you a notification for each website before the website starts collecting cookies and it’s your choice to allow them or not.
We only disclose your personal information if we are required to do so by Law and if necessary, to comply with any applicable statutes, regulations, rules, a search warrant, court order or regulatory order or as part of any other valid legal process.
We disclose personal information only when we believe that we are acting in the best interests of involved parties and while following best practice to detect fraud, contractual anomalies, or to bring legal action against someone who may be violating our T.O.S, and to protect the safety and/or security of others.
General Data Protection Regulation - A European privacy law, approved by the European Commission in 2016, which strengthens the understanding of privacy as a fundamental human right and focuses on how individuals and organizations obtain, use, store and remove personal data giving EU citizens control over their data and making the environment for International business in the EU user-friendly and secure. The data protection principle suggests that;
We commit strongly to GDPR for all of our EU customers and we take GDPR as a standard protocol for the individuality and privacy of any of our customers worldwide.
We provide a data processing addendum (DPA) for our customers. DPA’s process data from all EU citizens. Our DPA offers contractual terms that meet GDPR requirements. There is no further action required from our partners.
We are strongly committed to protecting the privacy of children. Traverse Telecom does not allow the use of its website or service by any individual under the age of 16 and hence we collect no personal information from any person under the age of 16.
We will only send email promotions or announcements to you if you have previously permitted us to do so. Though many customers appreciate our carefully designed and well-targeted promotions and announcements, some may prefer for us not to contact them. You can decide to opt out at any time or update your preferences. To unsubscribe, please use the unsubscribe link on the email to complete an unsubscribe form.