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Call Center Solutions


Traverse Telecom Call Center Solutions is a comprehensive package designed around the specific requirements of a modern call center. The Cloud based system is a combination of all the features that are required to effectively manage your calls. Call conferencing, routing, IVR and many more.

Call Center Solutions Plan Details


Dedicated Hosting

Monthly Recurring

$100/month

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Features Included  
CPU 4 Cores
RAM 8 GB
Data Transfer 20 TB
HDD 1 TB

Monthly Support $50
One Time Setup charge (show in billing cart) $50
Extensions No Limit
Data Center Carrier grade/Voice ready
Back ups Yes (Hot Plug)
Concurrent Calls 200
Root Access
VoIP Trunk Config Included
Open source dialer
Sip trunk, price per minute
Automatic Call Distribution
Call Analytics
Agent Performance Reporting
Real Time Reporting
99.95 % Uptime
24 x 7 Support
Monitor | Whisper | Barge

Shared Hosting

Per Month Per User

$10/month

Buy Now
Features Included  
CPU 4 Cores
RAM 8 GB
Data Transfer 20 TB
HDD 1 TB

One Time Setup charge (show in billing cart) $35
Extensions No Limit
Data Center Carrier grade/Voice ready
Back ups Yes (Hot Plug)
Concurrent Calls 200
Root Access
VoIP Trunk Config Included
Open source dialer
Sip trunk, price per minute
Automatic Call Distribution
Call Analytics
Agent Performance Reporting
Real Time Reporting
99.95 % Uptime
24 x 7 Support
Monitor | Whisper | Barge

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Do you have a huge customer base, which makes you feel the need to get customized Call center solutions for them? Worry not, because we have got you covered. With the most powerful call center solution configuration we are ready to dispose of all your heavy requirements

CPU

We can provide you a processor as strong as up to a dual-quad core for handling all the complex works.

RAM

We can provide with you a powerful RAM of 32 GB.

Data Transfer

We can provide you the fastest of data transfer mode for up to 40 TB.

HDD

If your needs are high we provide you with an enormous space of 1+1 RAID1 SATA or 600 TB SAS

With this strong configuration under us, we are prepared to help you meet all your requirements under Call center solutions.

***All transactions will be processed in US Dollars only***

For any customized requirements, Please Call - 1-888-326-4003

Why Cloud based over traditional PBX?
Cloud-based call center solutions
No installation charges
Real-time updates
Power of mobility
Quick Set-up

In-depth analysis and reporting
Traditional solutions
High Installation Charges
Hardware obsolescence
Longer On-boarding time
Static system without the ability to quickly make changes as the needs of the business dictate
No insights

Why go for Traverse Telecom Call Center Solutions


Easy and Fast Set-up - The call center solution we provide is innovative, easy to implement and best in class, with the latest and most modern features required for call management solutions.

No expert or dedicated team is required to monitor or make any changes in the workflow. A designated member of staff or team can do it all in-house.

Low set-up and maintenance fees.


In-depth analysis and reports allow you to manage your calls and your staff more effectively increasing efficiency and staff performance.

Predictive Dialers

The dialers provided by Traverse Telecom are an additional service which save time and increase productivity. Once a set of numbers are provided or fed into the database, the dialer starts calling all of them one by one while filtering calls based on a user defined criteria. Disconnected numbers, busy tones, fax machines, and unanswered calls can be ignored while answered calls are routed to an available agent.

Preview Dialers

We also provide Preview Dialer. Call control is given directly to the agent once the number dialed is connected. This makes the call feel more natural.

Manual Dialers

Traverse Telecom is a perfect combination of innovation built on a solid foundation of the basics. Manual dialers are used everyday by everyone. If you want to call whomever you want, whenever you want, then it’s as easy as searching the database and making the call.

ACD

Automatic Call Distribution is a powerful tool that allows you to route calls to the next available agent or ring group.

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