Traverse Telecom Blog


What is IVR
  • Traverse Telecom Fri 7th Feb 2020

What Is IVR? Benefits Of Using IVR At Your Business

"For Sales press 1, for technical support press 2" You must have heard this before when you tried to call some

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Call Screening
  • Traverse Telecom Wed 29th Jan 2020

What is Call Screening? How to use Call Screening at your...

According to YouMail, there were more than 55 million robocalls made in the US in 2019. You must have received automated

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VoIP
  • Traverse Telecom Mon 6th Jan 2020

VoIP Services Banned In Middle East Countries- What To Do?

The counties in the Gulf Cooperation Council have exclusively banned the use of VoIP services in the countries and have

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outbound calls
  • Traverse Telecom Fri 3rd Jan 2020

How To Make The Most Outbound Calls On A Budget In Your C...

One issue that haunts every small or new outbound call center the most is how to operate and effectively use the limited

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Call Center Script
  • Traverse Telecom Thu 2nd Jan 2020

Here’s How To Write An Effective Call Centre Script

Over 70% of the call centres worldwide use call centre scripts to better serve customers from all over the world. Call

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