by Traverse Telecom Posted on Fri 21st Feb 2020
Toll free numbers have come a long way since their invention in 1967 by At&T. Businesses all over the world are now taking advantage of toll free calling to attract customers and increase their business.
Toll free numbers have changed the way businesses communicate with their customers. Since its accidental release in 1967, toll free numbers have reached millions of people around the world and the numbers are increasing every day.
Toll free numbers when released were called “automated collected dialing” and since AT&T had the monopoly of the service, toll free numbers were sold at premium rates and not everyone was able to get their hands on business toll free numbers.
It was not since 1994 that the toll free numbers were regulated and now the whole world had access to the free numbers at affordable costs. Toll free numbers were known as 800 numbers in the past and with the passing of time, new toll free number prefixes have come into existence and every country have their unique three-digit code now.
Toll free numbers are free to call numbers that get billed for arriving calls. The one calling the number will not get charged for making the call instead, the entity that owns the number gets charged.
Toll free numbers start with a distinct three-digit code similar to an area geographic code. Every country out there has its distinct three-digit codes and to dial the toll free number of that country, you need to know their toll-free code beforehand.
So now that we know what toll free numbers are, let’s see some of the benefits of using a toll free numbers you never knew existed.
You may not know this but toll free numbers can be customized as well. Customizable toll free numbers are called vanity phone numbers and you can customize your numbers to spell the name of your brand or product in your number.
Vanity phone numbers are easily available and having a vanity business number helps boost brand presence and makes your business appear professional.
In this Internet age, security has become the biggest concern for businesses all over the world and with a number that operates online, the risk of getting hacked or sensitive data getting leaked increases.
Traditional phone systems can be easily hacked and phone calls can be tapped into and this is why businesses are moving and looking for better ways to communicate and safeguard their as well as their precious customer’s data.
When it comes to communication-based security, toll free numbers are the world. All of your data is stored on the ultra-secure hosting servers that are harder to get into than fort Knox.
We do a 24×7 surveillance to make sure all of our toll free numbers are working and no external attacks are being attempted to stop them right in their tracks so that you can have the best calling experience possible without having to worry about security.
Having a phone system with limitations means your business will never be able to scale its business operations. Toll free number provides you with easily scalability options that help increase the number of extensions and channels on your phone systems so that you are ready for any amount of incoming calls.
Having a toll free number for your business means you will be able to add channels when the number of calling increase and remove when the incoming calls slow down.
People believe toll free numbers are used for calling purposes only, but that is not the case. Toll free numbers help improve customer interaction thus improving the customer satisfaction rate at any organization.
Toll free numbers are known to improve brand presence and make your business appear and local. If you are a new business looking for ways to increase your brand presence in the industry, then toll free numbers should be your first choice.
I am sure you must have never thought that toll free numbers can help track marketing efforts and provide better analytics into your business advertising.
If you are a business that gets its major return from advertisements then you need to find a way to better analyze your marketing channels and find which marketing efforts are providing results and which ones are failing.
You can create multiple channels or extensions within your toll free number and include those extensions in your print, media, or online campaigns and track in real-time where the calls are coming from.
So these were some of the benefits of toll free numbers that most people out there are not familiar with. We have shared articles on Canada toll free numbers and best Australia toll free number providers on our site, so make sure to check them out.